The Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018 No. 1253

PART 3 Transitional provisions

CHAPTER 4 Complaints: the Legal Ombudsman and the Financial Ombudsman Service

Record-keeping and reporting requirements relating to relevant complaints

78.  The FCA may make rules applying to 2000 Act authorised persons with respect to the keeping of records and the making of reports in relation to relevant complaints.