Complaints against the Regulator where no determination made before 1st April 2019
This section has no associated Explanatory Memorandum
88.—(1) Paragraphs (2) and (3) apply if, before 1st April 2019—
(a)a person (“A”) had made a complaint against the Regulator about the service it had provided; and
(b)that complaint had not been finally determined by the Regulator in accordance with its complaint procedures.
(2) The complaint referred to in paragraph (1) is to be treated as a complaint made under the FCA’s complaints scheme within the meaning of section 84(1)(a) of the 2012 Act whether or not it is made in relation to any of the FCA’s relevant functions.