PART 3DETAINED PERSONS
Requests and complaints
Requests and complaints34
1
Any request or complaint to the manager, Visiting Committee or the Secretary of State relating to a detained person’s detention may be made orally or in writing by or on behalf of the detained person.
2
A written request or complaint under paragraph (1) may be made in the language of the detained person.
3
A detained person may make a request or complaint under paragraph (1) in confidence and may place the request or complaint in an envelope with the addressee clearly indicated.
4
The manager must bring to the attention of the contract monitor a complaint involving allegations by a detained person against any officer as soon as practicable.