PART 3DETAINED PERSONS

Requests and complaints

Requests and complaints34

1

Any request or complaint to the manager, Visiting Committee or the Secretary of State relating to a detained person’s detention may be made orally or in writing by or on behalf of the detained person.

2

A written request or complaint under paragraph (1) may be made in the language of the detained person.

3

A detained person may make a request or complaint under paragraph (1) in confidence and may place the request or complaint in an envelope with the addressee clearly indicated.

4

The manager must bring to the attention of the contract monitor a complaint involving allegations by a detained person against any officer as soon as practicable.