PART 6General provisions

Liability for booking errors28

1

The provisions of this regulation are implied as a term in every package travel contract.

2

A trader is liable—

a

for any errors due to technical defects in the booking system which are attributable to that trader; and

b

where the trader agrees to arrange the booking of a package or of travel services which are part of linked travel arrangements, for the errors made during the booking process.

3

A trader is not liable for booking errors which—

a

are attributable to the traveller; or

b

are caused by unavoidable and extraordinary circumstances.