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4.—(1) A regulated property agent must—
(a)obtain a certificate confirming the agent’s membership of the approved or designated client money protection scheme;
(b)display the certificate—
(i)at each of the agent’s premises in England at which the agent deals face-to-face with persons using or proposing to use the agent’s services as a property agent; and
(ii)at a place in each of those premises where the certificate is likely to be seen by such persons;
(c)publish a copy of the certificate on the agent’s website (if any); and
(d)produce a copy of the certificate to any person who may reasonably require it, free of charge.
(2) A regulated property agent must notify each client in writing—
(a)if the agent’s membership of an approved or designated client money protection scheme is revoked; or
(b)if the agent ceases to be a member of a particular approved or designated client money protection scheme and becomes a member of a different approved or designated client money protection scheme.
(3) A notification under paragraph (2) must—
(a)be given to each established client within 14 days of the event mentioned in paragraph (2); and
(b)if it is given under paragraph (2)(b), give the name and address of the scheme of which the agent becomes a member.
(4) In this regulation—
“client” means—
any person on whose behalf the agent holds client money;
any person not falling within sub-paragraph (a) on whose behalf the agent has an agreement to hold client money; and
any person, not falling within sub-paragraph (a) or (b), from whom the agent is likely to receive client money; and
“established client” means a person who is a client on the day on which the event mentioned in paragraph (2) occurs.
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