Requirement to have and maintain an online presence73

1

A contractor must have—

a

a practice website, or

b

an online practice profile.

2

The contractor must publish on its practice website or profile (as the case may be) all the information which is required to be included in its practice leaflet8.

3

The contractor must publish that information otherwise than by making its practice leaflet available for viewing or downloading.

4

The contractor must review the information available on its practice website or profile at least once in every period of 12 months.

5

The contractor must make any amendments necessary to maintain the accuracy of the information on its website or profile following—

a

a review under paragraph (4);

b

a change to—

i

the address of any of the contractor’s practice premises,

ii

the contractor’s telephone number,

iii

the contractor’s electronic-mail address (if made available on its website or profile), or

iv

any other stated means by which a patient may contact the contractor to book or amend an appointment, or to order repeat prescriptions for drugs, medicines or appliances.

6

The requirements in this regulation are in addition to those in regulation 27 and paragraph 8(8) of Schedule 3.

7

In these Regulations, “online practice profile” means a profile—

a

which is on a website (other than the NHS website9), or an online platform, provided by another person for use by the contractor, and

b

through which the contractor advertises the primary medical services it provides.

Requirement to maintain profile page on NHS website73A

1

A contractor must review the information available on its profile page on the NHS website at least once in every period of 12 months.

2

The contractor must make any amendments necessary to maintain the accuracy of the information on its profile page following—

a

a review under paragraph (1);

b

a change to—

i

the address of any of the contractor’s practice premises,

ii

the contractor’s telephone number,

iii

the contractor’s electronic-mail address (if made available on its profile page), or

iv

any other stated means by which a patient may contact the contractor to book or amend an appointment, or to order repeat prescriptions for drugs, medicines or appliances.