PART 4 E+W Requirements on operators

Required information and manner E+W

14.—(1) For the purposes of regulation 13(2)(a) (pre-booking information requirement), the required information—

(a) in the case of online bookings—

(i) must be displayed prominently on an operator's website or mobile application,

(ii) is the information specified in Part 1 of Schedule 12 (information for passengers) and a hyperlink to each of the relevant websites;

(b) in the case of telephone bookings—

(i) must be provided orally,

(ii) is the information specified in Part 1 of Schedule 12;

(c) in the case of in-person bookings—

(i) must be provided orally or in writing,

(ii) where provided orally, is the information specified in Part 1 of Schedule 12,

(iii) where provided in writing, is a written notice which informs passengers of the requirements to provide information, to possess notification of a negative test result, to book and undertake tests and to self-isolate in regulations [F1 3, 3ZA], 6 and 9.

(2) For the purposes of regulation 13(2)(b) (pre-departure information requirement), the required information—

(a) must be provided by text message, push notification, email or orally;

(b) where provided by text message or push notification, is text which—

(i) informs passengers of the requirements to provide information in regulation 3 and that penalties apply for failure to comply with those requirements,

(ii) includes a hyperlink to https://www.gov.uk/provide-journey-contact-details-before-travel-uk,

(iii) informs passengers of the requirement to possess notification of a negative test result in [F2 regulation 3ZA], and

(iv) informs passengers of the requirement to book and undertake tests in regulation 6;

(c) where provided orally, is the information specified in Part 1 of Schedule 12;

(d) where provided by email, is the information specified in Part 1 of Schedule 12 and a hyperlink to each of the relevant websites.

(3) For the purposes of regulation 13(2)(c) (check-in information requirement)—

(a) in relation to digital check-in, the required information—

(i) must be displayed prominently on an operator's website or mobile application,

(ii) must be provided before a boarding card is issued,

(iii) is the information specified in Part 1 of Schedule 12 and a hyperlink to each of the relevant websites;

(b) in relation to in-person check-in, the required information—

(i) must be provided orally or in writing,

(ii) where provided orally, is the information specified in Part 1 of Schedule 12,

(iii) where provided in writing, is a written notice which informs passengers of the requirements to provide information, to possess notification of a negative test result, to book and undertake tests and to self-isolate in regulations [F3 3, 3ZA], 6 and 9.

(4) For the purposes of regulation 13(2)(d) (on-board information requirement), the required information—

(a) must be provided orally before passengers disembark in England;

(b) must be provided in English and an officially recognised language of the country of departure if English is not such a language;

(c) is the information specified in Part 2 of Schedule 12.

(5) In this regulation, “the relevant websites” means the websites listed in Part 3 of Schedule 12.

Textual Amendments

F1 Words in reg. 14(1)(c)(iii) substituted (7.12.2021 at 4.00 a.m.) by The Health Protection (Coronavirus, International Travel and Operator Liability) (England) (Amendment) (No. 23) Regulations 2021 (S.I. 2021/1371), regs. 1(2), 6(2)(a) (with reg. 11)

F2 Words in reg. 14(2)(b)(iii) substituted (7.12.2021 at 4.00 a.m.) by The Health Protection (Coronavirus, International Travel and Operator Liability) (England) (Amendment) (No. 23) Regulations 2021 (S.I. 2021/1371), regs. 1(2), 6(1)(b) (with reg. 11)

F3 Words in reg. 14(3)(b)(iii) substituted (7.12.2021 at 4.00 a.m.) by The Health Protection (Coronavirus, International Travel and Operator Liability) (England) (Amendment) (No. 23) Regulations 2021 (S.I. 2021/1371), regs. 1(2), 6(2)(b) (with reg. 11)

Commencement Information

I1 Reg. 14 in force at 17.5.2021 at 4.00 a.m., see reg. 1(2)