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1. In regulation 3(1) (interpretation), at the appropriate places, insert—
““GPIT Operating Model” means the document entitled “Securing Excellence in Primary Care (GP) Digital Services: The Primary Care (GP) Digital Services Operating Model 2021-23 V5” issued by NHS England(1);”;
““remote consultation” means a consultation under the contract in which a patient, or their representative, participates by any means permitted under the contract, other than in person;”;
““remote service” means a service under the contract which is—
an online consultation under regulation 71ZD;
a secure electronic communication under regulation 71ZE;
a video consultation under regulation 71ZF;
a telephone consultation;
an electronic prescription;
any other service which can be provided through a digital or telecommunications method, including administrative tasks in support of the contract;”.
The document, published in July 2022, which sets out the commissioning framework for the provision of general practice digital services, is available at: https://www.england.nhs.uk/publication/securing-excellence-in-primary-care-gp-digital-services-the-primary-care-gp-digital-services-operating-model-2021-2023. The document can be obtained in alternative formats by telephone (on 0300 311 22 33), by email (England.contactus@nhs.net) or by writing to NHS England, PO Box 16738, Redditch, B97 9PT.
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