Where at the time these Regulations come into force a complainant has made representations to the local authority and the procedure for considering the representations has not come to an end, then the local authority must provide the complainant with the information and assistance which the local authority is required to provide under regulation 4.

For the purpose of paragraph (1) the procedure for considering the representations is to be treated as having come to an end once the panel has considered the representations in accordance with regulation 8 of the Representations Regulations even if the panel has not made a recommendation in accordance with regulation 9 of the Representations Regulations.