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Rheoliadau Ombwdsmon Tai Cymdeithasol (Cymru) 2005

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Y weithdrefn sydd i'w dilyn wrth gynnal ymchwiliadau

7.—(1Os bydd OTCC yn penderfynu ymchwilio i gŵyn, rhaid i OTCC:

(a)rhoi cyfle i'r landlord cymdeithasol wneud sylwadau ar unrhyw honiadau sydd yn y gwyn; a

(b)rhoi cyfle i unrhyw berson arall yr honnir yn y gŵyn ei fod wedi cymryd y camau neu awdurdodi'r camau y cwynir amdanynt wneud sylwadau ar unrhyw honiadau ynglŷn â'r person hwnnw.

(2Rhaid cynnal ymchwiliad yn unol â'r Rheoliadau hyn yn breifat.

(3Mae'r weithdrefn ar gyfer cynnal ymchwiliad i fod yn weithdrefn y mae OTCC yn ystyried ei bod yn briodol yn amgylchiadau'r achos.

(4At ddibenion ymchwiliad caiff OTCC ofyn i'r landlord cymdeithasol ac unrhyw berson yr ystyrir ei fod yn gallu rhoi gwybodaeth neu ddangos dogfen sy'n berthnasol i'r ymchwiliad i wneud hynny.

(5At ddibenion ymchwiliad caiff OTCC ofyn:

(a)i dystion fod yn bresennol a chael eu holi; a

(b)bod dogfennau yn cael eu dangos.

(6Bydd methu â chydymffurfio â pharagraffau (4) a (5) yn golygu y caiff OTCC ddod i'r casgliadau y bydd yn barnu eu bod yn briodol.

(7Caiff OTCC ofyn i unrhyw berson a ystyrir yn briodol ddarparu unrhyw gyfleuster y mae ei angen yn rhesymol at ddibenion ymchwiliad.

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