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The Social Services Complaints Procedure (Wales) Regulations 2005
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Matters about which complaints may be made
10.—(1) Subject to paragraph (2) a complaint to a local authority may be about the exercise of its social services functions including—
(a)the discharge by a local authority of any of its social services functions;
(b)the provision of services by another person pursuant to arrangements made by such an authority in the discharge of those functions;
(c)the provision of services by such an authority or any other person in pursuance of arrangements made by the authority under section 31 of the Health Act 1999(1) in relation to the functions of an NHS body (within the meaning of that section).
(2) A complaint may not be made under these regulations about the exercise of functions under sections 31, 33, 34, 35, 43, 44 and 47 of the Children Act 1989.
(1)
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