http://www.legislation.gov.uk/wsi/2006/489/schedule/4/2012-10-01The National Health Service (Personal Dental Services Agreements) (Wales) Regulations 2006National Health Service (NHS)Dental servicesPrimary health careCommunity health clinicsDental healthNATIONAL HEALTH SERVICE, WALESStatute Law Database2024-05-20Expert Participation2012-10-01 These Regulations set out, for Wales, the framework for personal dental services agreements under section 28C of the National Health Service Act 1977 (“the Act”). SCHEDULE 4PATIENT INFORMATION LEAFLETRegulation 20 and paragraph 35 of Schedule 3A practice leaflet will include—1The name of the party or parties comprising the contractor.2In the case of an agreement with a qualifying body—athe names of the directors, chief executive and secretary of that body, in so far as those positions exist in relation to the qualifying body; andbthe address of that body’s registered office.3The full name of each person performing services under the agreement.4In the case of each person performing dental services under the agreement, his or her professional qualifications.5Whether the contractor undertakes the teaching or training of persons who provide dental services or who intend to do so.6The address of each of the practice premises.7The contractor’s telephone and fax numbers and the address of its website (if any).8Whether the practice premises have suitable access for disabled patients and, if not, the alternative arrangements for providing services to such patients.9How to request services as a patient.10The rights of a patient to express a preference of practitioner in accordance with paragraph 2 of Schedule 3 and the means of expressing such a preference.11The services available under the agreement.12The normal surgery days and hours of the practice.13The arrangements for the dental hours and days that fall outside normal surgery hours (whether or not provided by the contractor) and how the patient may contact such services.14If the services in paragraph 13 are not provided by the contractor, the fact that the Relevant Body referred to in paragraph 20 is responsible for commissioning the services.15The telephone number of NHS Direct and details of NHS Direct online.16How patients may—1in respect of complaints made prior to 1 April 2011 make a complaint in accordance with the provisions of Part 6 of Schedule 3;2in respect of concerns notified on or after 1 April 2011 notify a concern in accordance with the provisions of the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011; or3comment on the provision of service.17The rights and responsibilities of the patient, including keeping appointments.18The action that may be taken where a patient is violent or abusive to the contractor, its staff, persons present on the practice premises or in the place where treatment is provided under the agreement or other persons specified in paragraph 3(2) of Schedule 3.19Details of who has access to patient information (including information from which the identity of the individual can be ascertained) and the patient’s rights in relation to disclosure of such information.20The name, postal and website address and telephone number of the Relevant Body with which the contractor is a party to the agreement21The fact that details of primary dental services in the area may be obtained from the Relevant Body or, where the contractor is a Local Health Board, that Local Health Board.Sch. 4 para. 1 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 2 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 3 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 4 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 5 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 6 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 7 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 8 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 9 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 10 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 11 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 12 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 13 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 14 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 15 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 16 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 17 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 18 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 19 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 20 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 21 in force at 1.3.2006, see reg. 1(1)Sch. 4 para. 16 substituted (1.4.2011) by The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (S.I. 2011/704), reg. 1(2), Sch. 2 para. 5(3)
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<dc:title>The National Health Service (Personal Dental Services Agreements) (Wales) Regulations 2006</dc:title>
<dc:subject>National Health Service (NHS)</dc:subject>
<dc:subject>Dental services</dc:subject>
<dc:subject>Primary health care</dc:subject>
<dc:subject>Community health clinics</dc:subject>
<dc:subject>Dental health</dc:subject>
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<Title>A practice leaflet will include—</Title>
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<Text>In the case of an agreement with a qualifying body—</Text>
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<Text>the names of the directors, chief executive and secretary of that body, in so far as those positions exist in relation to the qualifying body; and</Text>
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3
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4
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<Text>In the case of each person performing dental services under the agreement, his or her professional qualifications.</Text>
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/5/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/5" id="schedule-4-paragraph-5">
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5
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6
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7
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<P1para>
<Text>The contractor’s telephone and fax numbers and the address of its website (if any).</Text>
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8
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9
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<Text>How to request services as a patient.</Text>
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/10/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/10" id="schedule-4-paragraph-10">
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10
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/11/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/11" id="schedule-4-paragraph-11">
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11
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<P1para>
<Text>The services available under the agreement.</Text>
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/12/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/12" id="schedule-4-paragraph-12">
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12
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/13/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/13" id="schedule-4-paragraph-13">
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13
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<Text>The arrangements for the dental hours and days that fall outside normal surgery hours (whether or not provided by the contractor) and how the patient may contact such services.</Text>
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/14/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/14" id="schedule-4-paragraph-14">
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14
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<Text>If the services in paragraph 13 are not provided by the contractor, the fact that the Relevant Body referred to in paragraph 20 is responsible for commissioning the services.</Text>
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15
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<Text>The telephone number of NHS Direct and details of NHS Direct online.</Text>
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<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/16/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/16" id="schedule-4-paragraph-16">
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</P1para>
</P1>
<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/17/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/17" id="schedule-4-paragraph-17">
<Pnumber>
<CommentaryRef Ref="key-c125bac3ca4e7918580af737ae419abb"/>
17
</Pnumber>
<P1para>
<Text>The rights and responsibilities of the patient, including keeping appointments.</Text>
</P1para>
</P1>
<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/18/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/18" id="schedule-4-paragraph-18">
<Pnumber>
<CommentaryRef Ref="key-d4d9e64985a0cf0e87173a13a1bf8a70"/>
18
</Pnumber>
<P1para>
<Text>The action that may be taken where a patient is violent or abusive to the contractor, its staff, persons present on the practice premises or in the place where treatment is provided under the agreement or other persons specified in paragraph 3(2) of Schedule 3.</Text>
</P1para>
</P1>
<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/19/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/19" id="schedule-4-paragraph-19">
<Pnumber>
<CommentaryRef Ref="key-efb6d37be92e3957d459894ccf2799e3"/>
19
</Pnumber>
<P1para>
<Text>Details of who has access to patient information (including information from which the identity of the individual can be ascertained) and the patient’s rights in relation to disclosure of such information.</Text>
</P1para>
</P1>
<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/20/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/20" id="schedule-4-paragraph-20">
<Pnumber>
<CommentaryRef Ref="key-6653efc7fc891df3684db6ff270ca945"/>
20
</Pnumber>
<P1para>
<Text>The name, postal and website address and telephone number of the Relevant Body with which the contractor is a party to the agreement</Text>
</P1para>
</P1>
<P1 DocumentURI="http://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/21/2012-10-01" IdURI="http://www.legislation.gov.uk/id/wsi/2006/489/schedule/4/paragraph/21" id="schedule-4-paragraph-21">
<Pnumber>
<CommentaryRef Ref="key-3c49b513aa5db8ad10c0efca9c4c493f"/>
21
</Pnumber>
<P1para>
<Text>The fact that details of primary dental services in the area may be obtained from the Relevant Body or, where the contractor is a Local Health Board, that Local Health Board.</Text>
</P1para>
</P1>
</P1group>
</ScheduleBody>
</Schedule>
</Schedules>
</Secondary>
<Commentaries>
<Commentary Type="I" id="key-e4bfd41633e2780fb19f516da33496b2">
<Para>
<Text>
Sch. 4 para. 1 in force at 1.3.2006, see
<CitationSubRef id="nbf387d44b7722de0" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-97a2dbfd76391ba3840c05861c7af1ec">
<Para>
<Text>
Sch. 4 para. 2 in force at 1.3.2006, see
<CitationSubRef id="n73d283ffc0067135" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-b5d93ad9c1f7a4cb4804af284e505c15">
<Para>
<Text>
Sch. 4 para. 3 in force at 1.3.2006, see
<CitationSubRef id="n3db280e151959714" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-d7c565c8998b73d40e382fb0ed3b9496">
<Para>
<Text>
Sch. 4 para. 4 in force at 1.3.2006, see
<CitationSubRef id="n7f3f5598b3375543" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-39eec4f1f25ab0ac1fcd8f52c1dd5b03">
<Para>
<Text>
Sch. 4 para. 5 in force at 1.3.2006, see
<CitationSubRef id="nc3f22786aee9a279" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-cebc74d04903260d000fffeda1eec0ed">
<Para>
<Text>
Sch. 4 para. 6 in force at 1.3.2006, see
<CitationSubRef id="nac81feb903eb5b49" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-aa6ee3603672684946bba2468fd48e11">
<Para>
<Text>
Sch. 4 para. 7 in force at 1.3.2006, see
<CitationSubRef id="nbdc6d73c8f538a66" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-cb1d650596451e56aa309b229c0bd359">
<Para>
<Text>
Sch. 4 para. 8 in force at 1.3.2006, see
<CitationSubRef id="na7f23855cc79cd34" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-eb1a076d5dce498e950837a9d3ac86d0">
<Para>
<Text>
Sch. 4 para. 9 in force at 1.3.2006, see
<CitationSubRef id="n10db87d6579bde69" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-7813342a4c6693b5e6e563ac4f079677">
<Para>
<Text>
Sch. 4 para. 10 in force at 1.3.2006, see
<CitationSubRef id="n307fca548de8020a" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-504f1802238aa20d5f9d61f9181c9e43">
<Para>
<Text>
Sch. 4 para. 11 in force at 1.3.2006, see
<CitationSubRef id="n94d73c2b467473e4" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-c7d26d729a57331d8fbf5b85d7546d69">
<Para>
<Text>
Sch. 4 para. 12 in force at 1.3.2006, see
<CitationSubRef id="nc6b338a8b9e3a2f9" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-a2a56ca762a43d0ca2bfea59f68b089f">
<Para>
<Text>
Sch. 4 para. 13 in force at 1.3.2006, see
<CitationSubRef id="n8a657ded78bbbbcb" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-5482738b250335f61ad0f66dcb698691">
<Para>
<Text>
Sch. 4 para. 14 in force at 1.3.2006, see
<CitationSubRef id="nae0eaa8fa77b0095" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-11d064efc415c76ed814d3ea03c1be26">
<Para>
<Text>
Sch. 4 para. 15 in force at 1.3.2006, see
<CitationSubRef id="n599eadfd2735f613" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-dbfeec85816978aaaf0446f38845cfa3">
<Para>
<Text>
Sch. 4 para. 16 in force at 1.3.2006, see
<CitationSubRef id="n29924e80f96aba4e" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-c125bac3ca4e7918580af737ae419abb">
<Para>
<Text>
Sch. 4 para. 17 in force at 1.3.2006, see
<CitationSubRef id="n906146a580f73df3" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-d4d9e64985a0cf0e87173a13a1bf8a70">
<Para>
<Text>
Sch. 4 para. 18 in force at 1.3.2006, see
<CitationSubRef id="n82b8e02382fda6e0" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-efb6d37be92e3957d459894ccf2799e3">
<Para>
<Text>
Sch. 4 para. 19 in force at 1.3.2006, see
<CitationSubRef id="neb11b51d60a932c3" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-6653efc7fc891df3684db6ff270ca945">
<Para>
<Text>
Sch. 4 para. 20 in force at 1.3.2006, see
<CitationSubRef id="n1b1a95faaa8f2252" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary Type="I" id="key-3c49b513aa5db8ad10c0efca9c4c493f">
<Para>
<Text>
Sch. 4 para. 21 in force at 1.3.2006, see
<CitationSubRef id="n1fb0d5b968fb9e2b" SectionRef="regulation-1-1" URI="http://www.legislation.gov.uk/id/wsi/2006/489/regulation/1/1" Operative="true">reg. 1(1)</CitationSubRef>
</Text>
</Para>
</Commentary>
<Commentary id="M_F_174c7a3f-1abe-4c5a-b98a-05d26e750d3b" Type="F">
<Para>
<Text>
<CitationSubRef id="ccd11e35420230620104109290100" URI="https://www.legislation.gov.uk/wsi/2006/489/schedule/4/paragraph/16" SectionRef="schedule-4-paragraph-16">Sch. 4 para. 16</CitationSubRef>
substituted (1.4.2011) by
<Citation URI="https://www.legislation.gov.uk/wsi/2011/704" id="ccd11e35720230620104109290100" Title="The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011" Year="2011" Number="704" Class="WelshDraftStatutoryInstrument" WelshNumber="108">The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (S.I. 2011/704)</Citation>
,
<CitationSubRef CitationRef="ccd11e35720230620104109290100" id="ccd11e36020230620104109290100" URI="http://www.legislation.gov.uk/id/wsi/2011/704/regulation/1/2" SectionRef="regulation-1-2">reg. 1(2)</CitationSubRef>
,
<CitationSubRef CitationRef="ccd11e35720230620104109290100" id="ccd11e36320230620104109290100" URI="http://www.legislation.gov.uk/id/wsi/2011/704/schedule/2/paragraph/5/3" StartSectionRef="schedule-2-paragraph-5-3">Sch. 2 para. 5(3)</CitationSubRef>
</Text>
</Para>
</Commentary>
</Commentaries>
</Legislation>