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There are outstanding changes not yet made by the legislation.gov.uk editorial team to The National Health Service (General Dental Services Contracts) (Wales) Regulations 2006. Any changes that have already been made by the team appear in the content and are referenced with annotations.
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34.—(1) The contractor will ensure that there is displayed in a prominent position in its practice premises, in a part to which patients have access—
(a)in respect of its practice based quality assurance system referred to in paragraph 80, a written statement relating to its commitment to the matters referred to in paragraph 80(4);
(b)such information relating to NHS Charges as is supplied by the Local Health Board for the purposes of providing information to patients; and
[F1(c)information about the procedure for notifying concerns in accordance with Part 5A or, in respect of complaints made prior to 1 April 2011, the complaints procedure which it operates in accordance with Part 6 giving, in the case of a complaint under Part 6, the name and title of the person nominated in accordance with paragraph 50(2)(a) or, in the case of a notification of a concern, the name of the person designated as the senior investigations manager under regulation 8 of the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011.]
(2) The contractor will—
(a)compile a document (in this paragraph called a “patient information leaflet”) which will include the information specified in Schedule 4;
(b)review its patient information leaflet at least once in every period of 12 months and make any amendments necessary to maintain its accuracy; and
(c)make available a copy of the leaflet, and any subsequent updates, to its patients and prospective patients.
(3) The requirements in sub-paragraph (2) do not apply to any contractor to the extent that it provides services to persons detained in prison.
Textual Amendments
F1Sch. 3 para. 34(1)(c) substituted (1.4.2011) by The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (S.I. 2011/704), reg. 1(2), Sch. 2 para. 4(2)(a)
Commencement Information
I1Sch. 3 para. 34 in force at 1.3.2006, see reg. 1(1)
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