7.—(1) The hearing must be conducted by a person appointed for that purpose by the landlord, who may be an officer or employee of the landlord.
(2) A person appointed under paragraph (1) who is an officer or employee of the landlord must be a person of greater seniority than the person who made the original decision.
(3) The person referred to in paragraph (1) must not be a person who was involved in the making of the original decision.
(4) The hearing must be conducted with the minimum amount of formality and in accordance with any directions given by the person conducting it.
(5) At the hearing the applicant may—
(a)make oral or written representations relevant to the decision to be made on the review;
(b)be accompanied or represented by another person appointed by the applicant for the purpose (whether that person is professionally qualified or not);
(c)call persons to give evidence on any matter relevant to the decision to be made on the review; and
(d)put questions to any person who gives evidence at the hearing.
(6) The person who made the original decision may attend the hearing and may do any of the things the applicant may do pursuant to paragraph (5).
(7) A person appointed as a representative pursuant to paragraph (5)(b) has the same rights as the applicant (or, as the case may be, the person who made the original decision) for the purposes of the conduct of the hearing.