PART 8Requirements on service providers -safeguarding
Supporting individuals to manage their money28.
(1)
The service provider must have a policy and procedures in place about supporting individuals to manage their money and must ensure that the service is provided in accordance with such policy and procedures.
(2)
The policy and procedures which are required by this regulation to be in place must set out the steps which are to be taken to enable and support people to manage their own money and to protect individuals from financial abuse.
(3)
Where an individual’s money is held by the service provider for any purpose (apart from moneys held for the purpose of paying charges payable by the individual in accordance with any agreement with the service provider), the policy and procedures required by this regulation must provide—
(a)
that the money is held in an account in the individual’s name or in an account which enables clear demarcation of each individual’s money;
(b)
any such account is not used in connection with the management of the service.
(4)
The service provider must ensure so far as practicable that persons working at the service do not act as the agent of an individual.