The Regulated Advocacy Services (Service Providers and Responsible Individuals) (Wales) Regulations 2019

PART 13 E+WRequirements on responsible individuals for ensuring the compliance of the service

Duty to ensure there are systems in place to record incidents and complaintsE+W

47.  The responsible individual must ensure that there are effective systems in place to record incidents, complaints and matters on which notifications must be made in accordance with regulations 32 and 54.

Commencement Information

I1Reg. 47 in force at 29.4.2019, see reg. 1(2)

Duty to ensure there are systems in place for keeping of recordsE+W

48.  The responsible individual must ensure that there are effective systems in place in relation to the keeping of records, which include systems for ensuring the accuracy and completeness of records which are required to be kept by regulation 31.

Commencement Information

I2Reg. 48 in force at 29.4.2019, see reg. 1(2)

Duty to ensure policies and procedures are up to dateE+W

49.  The responsible individual must put suitable arrangements in place to ensure that the service provider's policies and procedures are kept up to date, having regard to the statement of purpose.

Commencement Information

I3Reg. 49 in force at 29.4.2019, see reg. 1(2)