- Latest available (Revised) - English
- Latest available (Revised) - Welsh
- Original (As made) - English
- Original (As made) - Welsh
This is the original version (as it was originally made).
15.—(1) The service provider must prepare a written guide to the service.
(2) The guide must be—
(a)dated, reviewed at least annually and updated as necessary;
(b)in an appropriate language, style, presentation and format, having regard to the statement of purpose for the service;
(c)given to all individuals who are receiving advocacy;
(d)given to commissioning authorities; and
(e)made available to others on request, unless this is not appropriate or would be inconsistent with the well-being of an individual.
(3) The guide must contain information about how to raise a concern or make a complaint.
(4) The service provider must ensure that all individuals receive such support as is necessary to enable them to understand the information contained in the guide.
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Original (As Enacted or Made) - English: The original English language version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Original (As Enacted or Made) - Welsh:The original Welsh language version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
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