12.—(1) If the service provider determines that the service is suitable to meet the needs of the individual it must, as soon as reasonably practicable, prepare a plan setting out—
(a)the steps which are to be taken to assist the individual to make representations; and
(b)any steps to be taken to mitigate identified risks to the individual’s well-being.
(2) When preparing the advocacy plan the service provider must involve the individual and any representative unless—
(a)the individual is an adult or a child aged 16 or over and the individual does not want the representative to be involved; or
(b)involving the representative would not be consistent with the individual’s well-being.