31.—(1) The service provider must keep and maintain the records specified in Schedule 2 in respect of each place at, from or in relation to which the service is provided.
(2) The service provider must—
(a)ensure that records relating to individuals are accurate and up to date;
(b)keep all records securely;
(c)make arrangements for the records to continue to be kept securely in the event the service closes;
(d)make the records available to the service regulator on request;
(e)retain records relating to adults for three years from the date of the last entry;
(f)retain records relating to children for fifteen years from the date of the last entry;
(g)ensure that individuals who use the service—
(i)can have access to their records; and
(ii)are made aware they can access their records.