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Rheoliadau Gwasanaethau Maethu Rheoleiddiedig (Darparwyr Gwasanaethau ac Unigolion Cyfrifol) (Cymru) 2019
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RHAN 14Gofynion ar unigolion cyfrifol ar gyfer sicrhau cydymffurfedd y gwasanaeth
Dyletswydd i sicrhau bod systemau yn eu lle i gofnodi digwyddiadau a chwynion
60. Rhaid i’r unigolyn cyfrifol sicrhau bod systemau effeithiol yn eu lle i gofnodi digwyddiadau, cwynion a materion y mae rhaid gwneud hysbysiadau yn eu cylch o dan reoliadau 40 a 67.
Dyletswydd i sicrhau bod systemau yn eu lle ar gyfer cadw cofnodion
61. Rhaid i’r unigolyn cyfrifol sicrhau bod systemau effeithiol yn eu lle mewn perthynas â chadw cofnodion, sy’n cynnwys systemau ar gyfer sicrhau bod y cofnodion y mae rhaid iddynt gael eu cadw o dan reoliad 39 yn gywir ac yn gyflawn.
Dyletswydd i sicrhau bod polisïau a gweithdrefnau yn gyfredol
62. Rhaid i’r unigolyn cyfrifol roi trefniadau addas yn eu lle i sicrhau bod polisïau a gweithdrefnau’r darparwr gwasanaeth yn cael eu cadw’n gyfredol, gan roi sylw i’r datganiad o ddiben.
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