Whether or not the review is to be by way of a hearing, the contract-holder may make written representations to the landlord in connection with the review.

The landlord must notify the contract-holder in writing of the date by which any such representations must be received by the landlord.

That date must be at least five days after the notification under paragraph (2) is received by the contract-holder.

The landlord must consider any such representations which are received by that date.