Duty of co-operation in relation to out of hours services E+W
14. The contractor must—
(a)ensure that any patient who contacts the contractor’s practice premises during the out of hours period is provided with information about how to obtain services during that period,
(b)ensure that the clinical details of all out of hours consultations received from the out of hours provider are reviewed by a clinician within the contractor’s practice on the same working day as those details are received by the practice or, exceptionally, on the next working day,
(c)ensure that any information requests received from the out of hours provider in respect of any out of hours consultations are responded to by a clinician within the contractor’s practice on the same day as those requests are received by the contractor’s practice, or on the next working day,
(d)take all reasonable steps to comply with any systems which the out of hours provider has in place to ensure the rapid, secure and effective transmission of patient data in respect of out of hours consultations, and
(e)agree with the out of hours provider a system for the rapid, secure and effective transmission of information about registered patients who, due to chronic disease or terminal illness, are predicted as more likely to present themselves for treatment during the out of hours period.
Commencement Information
I1Sch. 3 para. 14 in force at 1.10.2023, see reg. 1(2)