The Special School Residential Services (Service Providers and Responsible Individuals) (Wales) Regulations 2024

Records

51.—(1) The service provider must keep and maintain the records specified in Schedule 2 in respect of each place at which the service is provided.

(2) The service provider must—

(a)ensure that records relating to individuals are accurate and up to date;

(b)keep all records securely;

(c)make arrangements for the records to continue to be kept securely in the event the service closes;

(d)in the case of records about a child who is looked after by a local authority, ensure that the records are delivered to the placing authority when the child leaves;

(e)make the records available to the service regulator on request;

(f)retain records relating to individuals for fifteen years from the date of the last entry, unless the records are returned to the placing authority in accordance with sub-paragraph (d);

(g)ensure that individuals who use the service, and their parents and carers—

(i)can have access to their records, and

(ii)are made aware they can access their records.

(3) But a service provider is not required to provide access to the records relating to an individual under paragraph (2)(g) if—

(a)the individual is an adult or a child aged 16 or over and the individual does not wish the parent or carer to have access, or

(b)providing access to the parent or carer would not be consistent with the individual’s well-being.