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Legal Profession and Legal Aid (Scotland) Act 2007
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Legal Profession and Legal Aid (Scotland) Act 2007 is up to date with all changes known to be in force on or before 09 November 2024. There are changes that may be brought into force at a future date.
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Part 1 The Scottish Legal Complaints Commission
Conduct or services complaints against practitioners
9.Services complaint: Commission's duty to investigate and determine
11.Fair and reasonable: matters to be taken into account by Commission
14.Determination under section 9(1) or taking of steps under section 10(2): effect in relation to proceedings
15.Complaint appears during mediation or investigation to fall within different category
16.Power to monitor compliance with directions under section 10(2)
17.Power to examine documents and demand explanations in connection with conduct or services complaints
Handling by relevant professional organisations of conduct complaints
Forwarding complaints, advice, monitoring etc.
33.Duty of relevant professional organisations to forward complaints to Commission
35.Services complaints: monitoring, reports, protocols and information sharing
36.Conduct complaints: monitoring, reports, guidance and recommendations
37.Obtaining of information from relevant professional organisations
40.How practitioners deal with complaints: best practice notes
Part 2 Conduct and services complaints etc.: other matters
47.Conduct complaints: duty of relevant professional organisations to investigate etc.
48.Conduct complaints and reviews: power of relevant professional organisations to examine documents and demand explanations
50.Power of relevant professional organisations to recover certain expenses
51.Powers in relation to documents and information from third parties
52.Restriction upon disclosure of information: relevant professional organisations
54.Unsatisfactory professional conduct: conveyancing or executry practitioners
56.Powers to fine and award compensation for professional misconduct etc.
57.Review of and appeal against decisions on remitted conduct complaints: cases other than unsatisfactory professional conduct
Part 2B Special provision for confirmation agents and will writers
The Scottish Legal Complaints Commission
Further powers of relevant professional organisations under section 48
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