Directive 2004/52/EC of the European Parliament and of the CouncilShow full title

ANNEX

Items required for the definition and deployment of the European electronic toll service

The matters listed below are essential for the definition and deployment of the European electronic toll service set up under the Directive. These matters are distinguished between technical, procedural and legal issues:

Technical issues:

(a)

operational procedures for the service: subscription, instructions for use, installation and attachment of on-board equipment in vehicles, processing of transactions at toll stations or for continuous charging, procedures for recovering transaction-data in the event of equipment breakdown or malfunction, control systems, invoicing and collection of sums due, after-sales service, customer assistance, definition of the level of service offered to customers; when establishing such operational procedures, the existing procedures in the Member States shall be taken into account;

(b)

functional specifications of the service: description of the functions of on-board equipment and ground-based equipment;

(c)

technical specifications of ground-based and on-board equipment supporting the service, and the standards, certification procedures and constraints to be observed;

(d)

launching and following up work involving relevant standardisation bodies, and any technical additions to the standards or pre-standards used, in order to ensure interoperability,

(e)

specifications for installing on-board equipment;

(f)

transactional models: precise definition of transactional algorithms for each different type of toll (fixed-point tolls or continuous charging), and definition of the data exchanged between on-board and ground-based equipment and of the data formats;

(g)

arrangements for the availability of on-board equipment to meet the demand of all interested users;

Procedural issues:

(h)

procedures for verification of technical performance of on-board equipment, roadside equipment and the way equipment is installed in vehicles;

(i)

parameters for vehicle classification: validation of a Community list of technical parameters from which each Member State will select those it wishes to use for its charging policy. The parameters will represent vehicles' physical, engine and environmental characteristics. Establishment of vehicle classes based on those parameters will be a matter for Member States;

(j)

implementation of procedures for dealing with particular cases, such as any type of malfunction. This relates in particular to cases in which the road toll operators and the customer come from different countries;

Legal issues:

(k)

validation of the chosen technical solutions vis-à-vis the Community rules protecting the freedoms and fundamental rights of individuals, including their privacy. In particular, it will be necessary to ensure compliance with Directive 95/46/EC and Directive 2002/58/EC;

(l)

setting non-discriminatory common rules and minimum requirements which potential service providers should respect when providing the service;

(m)

assessment of the possibility of harmonising the rules of enforcement relating to electronic road tolls;

(n)

a memorandum of understanding between road toll operators, enabling the European electronic toll service to be implemented, including conflict resolution procedures.