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Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 (Text with EEA relevance)
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CHAPTER II RIGHTS OF DISABLED PERSONS AND PERSONS WITH REDUCED MOBILITY
CHAPTER III OBLIGATIONS OF CARRIERS AND TERMINAL OPERATORS IN THE EVENT OF INTERRUPTED TRAVEL
Article 16.Information in the event of cancelled or delayed departures
Article 17.Assistance in the event of cancelled or delayed departures
Article 18.Re-routing and reimbursement in the event of cancelled or delayed departures
Article 19.Compensation of the ticket price in the event of delay in arrival
ASSISTANCE IN PORTS, INCLUDING EMBARKATION AND DISEMBARKATION, AS REFERRED TO IN ARTICLES 10 AND 13
1. Assistance and arrangements necessary to enable disabled persons and persons...
2. Where a disabled person or person with reduced mobility is...
3. Handling of all necessary mobility equipment, including equipment such as...
4. Temporary replacement of damaged or lost mobility equipment with equipment...
5. Ground handling of recognised assistance dogs, when relevant.
6. Communication in accessible formats of information needed to embark and...
ASSISTANCE ON BOARD SHIPS AS REFERRED TO IN ARTICLES 10 AND 13
1. Carriage of recognised assistance dogs on board the ship, subject...
2. Carriage of medical equipment and of the mobility equipment necessary...
3. Communication of essential information concerning a route in accessible formats....
4. Making all reasonable efforts to arrange seating to meet the...
5. If required, assistance in moving to toilet facilities (if any)....
6. Where a disabled person or person with reduced mobility is...
DISABILITY-RELATED TRAINING, INCLUDING INSTRUCTIONS, AS REFERRED TO IN ARTICLE 14
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