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Commission Delegated Regulation (EU) 2017/565 of 25 April 2016 supplementing Directive 2014/65/EU of the European Parliament and of the Council as regards organisational requirements and operating conditions for investment firms and defined terms for the purposes of that Directive (Text with EEA relevance)
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Version Superseded: 31/12/2020
Point in time view as at 31/01/2020.
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Nature of obligation | Type of record | Summary of content | Legislative reference |
---|---|---|---|
Client assessment | |||
Information to clients | Content as provided for under Article 24(4) of Directive 2014/65/EU and Articles 39 to 45 of this Regulation | Article 24(4) MIFID II Articles 39 to 45 of this Regulation | |
Client agreements | Records as provided for under Article 25(5) of Directive 2014/65/EU | Article 25(5) MIFID II Article 53 of this Regulation | |
Assessment of suitability and appropriateness | Content as provided for under Article 25(2) and (3) of Directive 2014/65/EU and Article 50 of this Regulation | Article 25(2) and (3) of Directive 2014/65/EU Articles 35, 36 and 37 of this Regulation | |
Order handling | |||
Client order-handling — Aggregated transactions | Records as provided for under Articles 63 to 66 of this Regulation | Articles 24(1) and 28(1) of Directive 2014/65/EU Articles 63 to 66 of this Regulation | |
Aggregation and allocation of trans-actions for own account | Records as provided for under Article 65 of this Regulation | Articles 28(1) and 24(1) of Directive 2014/65/EU Article 65 of this Regulation | |
Client Orders and transactions | |||
Record keeping of client orders or decision to deal | Records as provided for under Article 69 of this Regulation | Article 16(6) of Directive 2014/65/EU Article 69 of this Regulation | |
Record keeping of transactions and order processing | Records as provided for under Article 70 of this Regulation | Article 16(6) of Directive 2014/65/EU Article 70 of this Regulation | |
Reporting to clients | |||
Obligation in respect of services provided to clients | Contents as provided for under Articles 53 to 58 of this Regulation | Article 24(1) and (6) and Article 25(1) and (6) of Directive 2014/65/EU Articles 53 to 58 of this Regulation | |
Safeguarding of client assets | |||
Client financial instruments held by an investment firm | Records as provided for under Article 16(8) of Directive 2014/65/EU and under Article 2 of Commission Delegated Directive (EU) 2017/593 | Article 16(8) of Directive 2014/65/EU Article 2 of Delegated Directive (EU) 2017/593 | |
Client funds held by an investment firm | Records as provided for under Article 16(9) of Directive 2014/65/EU and under Article 2 of Delegated Directive (EU) 2017/593 | Article 16(9) of Directive 2014/65/EU Article 2 of Delegated Directive (EU) 2017/593 | |
Use of client financial instruments | Records provided for under Article 5 of Delegated Directive (EU) 2017/593 | Article 16(8) to (10) of Directive 2014/65/EU Article 5 of Delegated Directive (EU) 2017/593 | |
Communication with clients | |||
Information about Costs and associated charges | Contents as provided for under Article 45 of this Regulation | Article 24(4)(c) of Directive 2014/65/EU Article 45 of this Regulation | |
Information about the investment firm and its services, financial instruments and safe-guarding of client assets | Content as provided for under Articles 45 and 46 of this Regulation | Article 24(4) of Directive 2014/65/EU Articles 45 and 46 of this Regulation | |
Information to clients | Records of communication | Article 24(3) of Directive 2014/65/EU Article 39 of this Regulation | |
Marketing communications (except in oral form) | Each marketing communication issued by the investment firm (except in oral form) as provided under Articles 36 and 37 of this Regulation | Article 24(3) of Directive 2014/65/EU Articles 36 and 37 of this Regulation | |
Investment advice to retail clients | (i) The fact, time and date that investment advice was rendered and (ii) the financial instrument that was recommended (iii) the suitability report provided to the client | Article 25(6) of Directive 2014/65/EU Article 54 of this Regulation | |
Investment research | Each item of investment research issued by the investment firm in a durable medium | Article 24(3) of Directive 2014/65/EU Articles 36 and 37 of this Regulation | |
Organisational requirements | |||
The firm's business and internal organisation | Records as provided for under Article 21(1)(h) of this Regulation | Article 16(2) to (10) of Directive 2014/65/EU Article 21(1)(h) of this Regulation | |
Compliance reports | Each compliance report to management body | Article 16(2) of Directive 2014/65/EU Article 22(2)(b) and Article 25(2) of this Regulation | |
Conflict of Interest record | Records as provided for under Article 35 of this Regulation | Article 16(3) of Directive 2014/65/EU Article 35 of this Regulation | |
Inducements | The information dis-closed to clients under Article 24(9) of Directive 2014/65/EU | Article 24(9) of Directive 2014/65/EU Article 11 of Delegated Directive (EU) 2017/593 | |
Risk management reports | Each risk management report to senior management | Article 16(5) of Directive 2014/65/EU Article 23(1)(b) and Article 25(2) of this Regulation | |
Internal audit reports | Each internal audit report to senior management | Article 16(5) of Directive 2014/65/EU Article 24 and Article 25(2) of this Regulation | |
Complaints-handling records | Each complaint and the complaint handling measures taken to address the complaint | Article 16(2) of Directive 2014/65/EU Article 26 of this Regulation | |
Records of personal transactions | Records as provided for under Article 29(2)(c) of this Regulation | Article 16(2) of Directive 2014/65/EU Article 29(2)(c) of this Regulation |
a Switching costs should be understood as costs (if any) that are incurred by investors by switching from one investment firm to another investment firm. | ||
b Broker commissions should be understood as costs that are charged by investment firms for the execution of orders. | ||
Cost items to be disclosed | Examples: | |
---|---|---|
One-off charges related to the provision of an investment service | All costs and charges paid to the investment firm at the beginning or at the end of the provided investment service(s). | Deposit fees, termination fees and switching costsa. |
Ongoing charges related to the provision of an investment service | All ongoing costs and charges paid to investment firms for their services provided to the client. | Management fees, advisory fees, custodian fees. |
All costs related to transactions initiated in the course of the provision of an investment service | All costs and charges that are related to transactions performed by the investment firm or other parties. | Broker commissionsb, entry- and exit-charges paid to the fund manager, platform fees, mark ups (embedded in the transaction price), stamp duty, transactions tax and foreign exchange costs. |
Any charges that are related to ancillary services | Any costs and charges that are related to ancillary services that are not included in the costs mentioned above. | Research costs. Custody costs. |
Incidental costs | Performance fees |
a Structuring fees should be understood as fees charged by manufacturers of structured investment products for structuring the products. They may cover a broader range of services provided by the manufacturer. | ||
Cost items to be disclosed | Examples: | |
---|---|---|
One-off charges | All costs and charges (included in the price or in addition to the price of the financial instrument) paid to product suppliers at the beginning or at the end of the investment in the financial instrument. | Front-loaded management fee, structuring feea, distribution fee. |
Ongoing charges | All ongoing costs and charges related to the management of the financial product that are deducted from the value of the financial instrument during the investment in the financial instrument. | Management fees, service costs, swap fees, securities lending costs and taxes, financing costs. |
All costs related to the transactions | All costs and charges that incurred as a result of the acquisition and disposal of investments. | Broker commissions, entry- and exit-charges paid by the fund, mark ups embedded in the transaction price, stamp duty, transactions tax and foreign exchange costs. |
Incidental costs | Performance fees |
The signals described below in points 18 to 23 are particularly relevant in an automated trading environment.
The signals described below should be particularly considered by the operator of a trading venue where both a financial instrument and related financial instruments are admitted to trading or traded or where the above mentioned instruments are traded on several trading venues operated by the same operator.
It should be noted that certain cost items appear in both tables but are not duplicative since they respectively refer to costs of the product and costs of the service. Examples are the management fees (in table 1, this refers to management fees charged by an investment firm providing the service of portfolio management to its clients while in Table 2 it refers to management fees charged by an investment fund manager to its investor) and broker commissions (in Table 1, they refer to commissions incurred by the investment firm when trading on behalf of its clients while in Table 2 they refer to commissions paid by investment funds when trading on behalf of the fund).
Commission Delegated Regulation (EU) 2017/574 of 7 June 2016 supplementing Directive 2014/65/EU of the European Parliament and of the Council with regard to regulatory technical standards for the level of accuracy of business clocks (see page 148 of this Official Journal).
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