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The National Health Service (Personal Medical Services Agreements) Regulations 2015

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[F1Patient online services: providing and updating personal or contact informationE+W

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64ZC.(1) A contractor must offer and promote to its registered patients a facility for providing their personal or contact information, or informing the contractor of a change to that information, which meets the condition in paragraph (2).

(2) A facility meets the condition in this paragraph if it enables—

(a)P, or

(b)where P is a person to whom paragraph (3) applies, an appropriate person acting on behalf of P,

to provide the contractor with, or inform it of any change to, P’s personal or contact information in P’s medical record, either online or by other electronic means.

(3) This paragraph applies to a person if they—

(a)are a child, or

(b)lack the capacity to provide the contractor with their personal or contact information or to authorise a person to provide such information on their behalf.

(4) For the purposes of this regulation, P’s personal and contact information is—

(a)their name;

(b)their ethnicity;

(c)their address;

(d)their telephone number or mobile telephone number (if any);

(e)their electronic mail address (if any).]

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