The Scottish Secure Tenants (Right to Repair) Regulations 2002

Procedure for notification of and carrying out qualifying repairs

8.  Where a tenant applies to a landlord for a qualifying repair to be carried out–

(a) if the landlord considers it necessary to inspect the house to ascertain whether the repair is a qualifying repair, the landlord shall inspect the house;

(b) in any case, the landlord shall let the tenant know whether the subject of the tenant’s application is a qualifying repair and where it is, make arrangements for access with the tenant and provide details of–

(i) the maximum period within which the qualifying repair is to be completed;

(ii) the last day of that period;

(iii) the effect of these Regulations; and

(iv) the name, address and telephone number of the primary contractor and at least one other listed contractor from the list of contractors maintained by the landlord; and

(c) if the subject of the tenant’s application is a qualifying repair, the landlord shall issue a works order to the primary contractor and provide details of–

(i) the qualifying repair;

(ii) the period within which the qualifying repair is to be completed;

(iii) the last day of the maximum period; and

(iv) the arrangements made for access.