Energy Act 2023

Standards of performance U.K.

58 (1) The regulations may prescribe such standards of performance in connection with the regulated activities of holders of heat network authorisations, so far as affecting—

(a) heat network consumers supplied by the relevant heat networks to which their authorisations relate, or

(b) potential heat network consumers who would be supplied by those relevant heat networks,

as in the Regulator’s opinion ought to be achieved as regards those persons.

(2) The regulations may—

(a) specify the circumstances in which the holders of heat network authorisations are to inform persons of rights conferred on them under regulations made by virtue of this paragraph;

(b) provide for exemptions from standards of performance;

(c) require the holders of heat network authorisations to provide information about their compliance with standards of performance.

(3) The regulations may provide—

(a) for compensation to be made to persons affected by a failure to meet a standard of performance;

(b) for the determination of the amount of compensation.

(4) The regulations may provide for the making of compensation under regulations made by virtue of this paragraph in respect of a failure to meet a standard of performance not to prejudice any other remedy which may be available in respect of the act or omission which constituted the failure.

(5) Regulations made in relation to England and Wales and Scotland by virtue of sub-paragraphs (1) to (3), may provide for the Regulator to make provision by regulations about the matters referred to in those sub-paragraphs.

(6) The regulations may require that regulations made by the Regulator by virtue of sub-paragraph (5) are made with the consent of the Secretary of State.

(7) Regulations made by the Regulator by virtue of sub-paragraph (5) are to be made by statutory instrument.

Commencement Information

I1 Sch. 18 para. 58 in force at Royal Assent, see s. 334(2)(l)