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Victims and Prisoners Act 2024
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5Code compliance
(1)Where the victims’ code makes provision about a service to be provided to victims by a person, the person must provide the service in accordance with the code unless the person has good reasons not to.
(2)Any person who is subject to the duty in subsection (1) and is not an individual must ensure that procedures are in place by which other persons may complain about an alleged failure to comply with the duty.
(3)If a person fails to act in accordance with the victims’ code, the failure does not of itself make that person liable to criminal or civil proceedings.
(4)But the victims’ code is admissible in evidence in criminal or civil proceedings, and a court may take into account a failure to act in accordance with the code in determining a question in the proceedings.
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