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The Unfair Terms in Consumer Contracts Regulations 1994

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Regulation 4(3)

SCHEDULE 2ASSESSMENT OF GOOD FAITH

In making an assessment of good faith, regard shall be had in particular to —

(a)the strength of the bargaining positions of the parties;

(b)whether the consumer had an inducement to agree to the term;

(c)whether the goods or services were sold or supplied to the special order of the consumer, and

(d)the extent to which the seller or supplier has dealt fairly and equitably with the consumer.

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