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11. Information as to the manner in which complaints are to be made under arrangements made pursuant to section 409 of the 1996 Act(1).
As amended by paragraph 107(b), (c) and (d) of Schedule 30 to the School Standards and Framework Act 1998, Schedule 21 and by paragraph 47 of Part 3 of Schedule 22 to the Education Act 2002, section 223(1)(b) of, and Part 7 of Schedule 16 to, the Apprenticeships, Skills, Children and Learning Act 2009 and by S.I. 2010/1152.
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