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19.—(1) Rhaid i’r darparwr gwasanaeth sicrhau bod gan unigolion a’u rhieni neu eu gofalwyr yr wybodaeth y mae ei hangen arnynt i wneud neu gymryd rhan mewn asesiadau, cynlluniau a phenderfyniadau o ddydd i ddydd am y ffordd y darperir gofal a chymorth iddynt a sut y maent yn cael eu cefnogi i gyflawni eu canlyniadau personol.
(2) Rhaid i’r wybodaeth a ddarperir fod ar gael yn yr iaith, yr arddull, y cyflwyniad a’r fformat priodol, gan roi sylw i—
(a)natur y gwasanaeth fel y’i disgrifir yn y datganiad o ddiben;
(b)lefel dealltwriaeth yr unigolyn a’i allu i gyfathrebu.
(3) Rhaid i’r darparwr gwasanaeth sicrhau bod unigolion a’u rhieni a’u gofalwyr yn cael unrhyw gymorth sy’n angenrheidiol i’w alluogi i ddeall yr wybodaeth a ddarperir.
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