Introductory Text
PART 1 GENERAL
1.Title, commencement and application
2.Interpretation
3.General principles in handling representations
PART 2 SETTING UP THE REPRESENTATIONS PROCEDURE
4.Senior Officer responsible for complaints
5.Complaints officer
6.Form of communication
7.Information and training of staff
PART 3 SCOPE OF THE REPRESENTATIONS PROCEDURE
8.Specified functions under Parts 4 and 5 of the 1989 Act
9.Specified functions under the 2002 Act
10.Consideration of representations under paragraph 6 of Schedule 7 to the 1989 Act (foster parents: limits on number of children a person may foster)
11.Matters excluded from consideration
12.Matters subject to concurrent consideration
13.Time limit for making representations
14.Withdrawal of representations
PART 4 HANDLING AND INVESTIGATION OF REPRESENTATIONS
15.Representations made by “other persons” under section 26(3)(e), (3B)(b) or (3C)(c) of the 1989 Act
16.Local authority action upon receipt of representations
17.Local Resolution
18.Formal Investigation
19.Appointment of Independent Person
20.Response
21.Representations involving more than one local authority
22.Handling of care standards representations
PART 5 LEARNING FROM REPRESENTATIONS.
23.Monitoring
24.Annual Report
PART 6 TRANSITIONAL PROVISION, REVOCATION AND AMENDMENT.
25.Transitional Provision
26.Revocation
27.Amendment
Signature
Explanatory Note